FAQ

Home FAQ
Questions and Answers

Shared Hosting

With Shared Hosting, a single server hosts multiple websites, which means you share the server resources with other websites.
Cloud Hosting harnesses the power of the cloud to provide a scalable environment to handle traffic spikes and durability to withstand server failures. In Shared Hosting, users share server resources, whereas, Cloud Hosting provides Dedicated RAM and CPU to your highly resource intensive website.
There are multiple parameters which can guide your decision. But, the rule of thumb is that if you wish to host a website on ASP, ASP.NET, IIS or MSSQL, then you should choose Windows Shared Hosting. For sites in HTML/CSS, PHP or regular WordPress websites, Linux Shared Hosting would be the recommended choice.
Yes, you can host multiple websites on our Baby & Business Plan by adding secondary domains through your hosting control panel.
Questions and Answers

Cloud Reseller

Yes, they are. We've built, from the ground up, our reseller hosting plans at our Texas datacenter strictly with resellers in mind. That's why we use Cloud Linux - because it gives you isolation from any other account on the server. We provide you with free setup and migrations so you can get going quickly, and follow it up with free cPanel, backups, Softaculous and hundreds of other important features. These packages have outstanding performance and unmatched uptime - so you can rest easy that your clients are all being served by the best, without fear of downtime, data loss or hacking concerns (DDoS protection is FREE as well).
Definitely. We started with a datacenter filled with SSD-based servers, overlayed OpenStack and Ceph and then optimized to make sure that you're hardware will outperform most traditional SSD servers that don't use cloud architecture. We buy the best hardware and networking components available on the market and use premium bandwidth to interconnect you onto the Internet backbone. No expense has been spared in creating this amazing offering.
Absolutely we offer WHMCS as an additional option you can select during checkout for your reseller hosting package.
At this time we do not offer a master reseller hosting package, however, you can offer your own reseller package on any of our VPS, Cloud or Dedicated Server product lines.
Questions and Answers

Dedicated Servers

A Dedicated Server is a physical server that allows you to have exclusive access to its resources. Choosing a Dedicated Server provides you with the highest level of performance, allowing for peak performance for your web applications. As a single tenant, you can expect to enjoy full control in optimizing, curating an environment tailored your business. Recognized for the excellent uptime and ability to handle large loads of traffic, you'll also no longer have to contend with noisy neighbors. Noisy neighbors can bog down the server, but with a Dedicated Server, your web application can perform at optimal speeds. Thus, favored by mission-critical businesses, E-Commerce sites and web pages with significant traffic. Along with the highest performance possible, you’ll have an array of other benefits. As your business grows, you’ll be able to easily add more storage without upgrading the whole server. You’ll have the flexibility and control to change server configurations, add new software and most importantly a higher level of security.

Dedicated hosting not only gives peace of mind that you are working with bleeding edge technology, but also provides businesses the freedom to flourish. When a company relies on your server’s uptime and performance why settle for anything less than the best?
Dedicated Hosting allows for:

  •  Tailored Security
  •  Complete Control over System Configurations
  •  Installation of Custom Operating Systems
  •  Resources Solely Dedicated to Your Web Applications
  •  Quick Scale-Ups
  •  One-Tenant Occupancy
  •  Contract Free Hosting
  •  Zero Infrastructure Costs
  •  PCI and HIPAA Compliant
  •  Hot Swappable Chassis
  •  SSD Storage
  •  Server Secure Security Configurations
Absolutely! With plenty advantages over Cloud VPS environments, its no wonder why customer switch to a server that is solely theirs. We have a highly trained team committed to migrating Cloud VPS instances with minimal downtime in mind. Whether you are looking to have more room for customization or if you just have outgrown your Cloud VPS environment. Our Migrations team is here to make the transition as smooth as possible.
The beauty of having a Dedicated Server is that you can upgrade your server or add on additional hardware when needed. Consequently, your Dedicated Server has limitless abilities to host as many websites as you would like. Our experienced Solution Architects are ready to answer your questions and get you into a server that is perfect for your business. Contact our specialists day or night, 24/7.
Questions and Answers

SSL Certificates

SSL is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures all data transmitted between the two remain private and fully encrypted. SSL is the industry standard and is used by millions of websites, banks and payment gateways for protection of their online transactions with their customers.
You will need to refer to the documentation provided by your hosting company or software vendor. We have some guides that may assist
The Internet is now a recognised channel for commerce and business opportunities. However, along with its growth, there has been an increase in security risks. An SSL certificate provides a measure by which the user can be confident a website is safe to purchase from, as well as providing details about the site. SSL certificates are globally recognised and can also help with search engine ranking and browser load times.
Questions and Answers

Cloud VPS

When you order a Cloud VPS hosting package, you specify the virtual machine's initial configuration. The following virtual machine configuration options are available:

  •  mount of memory
  •  Number of CPU cores
  •  CPU speed
  •  High availability: This option provides failover functionality. If the virtual machine's host fails for any reason, the virtual machine automatically starts on another host.
  •  Disk size and media (SSD or HDD)
  •  Zone: This option specifies the geographical area where the virtual machine is located.
  •  Template: This option specifies the operating system template to use for the virtual machine.
  •  Network rate
  •  Hostname: Each virtual machine must have a unique hostname.

You can easily modify the virtual machine's configuration later if your requirements change.

All you have to do to add additional virtual machines is place an order. Make sure you select a unique hostname for each virtual machine you add. Billing and invoices for each Cloud VPS virtual machine are processed individually, and you can manage each one independently in the WebHosting Customer Portal.

For detailed information about Cloud VPS billing, please see this article .

Unfortunately, if you did not choose the SSD Storage option when you first ordered your virtual machine, you cannot add it to an existing virtual machine later. This is because SSD storage resides on a different storage pool. If you want to switch a virtual machine to SSD storage, you must first copy any data on the existing virtual machine that you want to keep. Then you can destroy the virtual machine, deploy a new one with the SSD option enabled, and copy your data to the new virtual machine.

Email Us

info@webhoster.com.au

Call Us

1300 717 477

Chat Now

Start a Live Chat